At crown888, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from players in the Philippines, why we collect it, how we use and protect it, and what rights you have over your own information.
Six core privacy principles that guide every decision we make about your personal data at crown888.
All data transmitted between your device and the crown888 platform is protected by TLS 1.3 encryption. Your login credentials, payment details, and personal information are never sent in plain text.
crown888 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC).
crown888 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate and improve the crown888 platform.
As a crown888 player, you have the right to access, correct, delete, and port your personal data at any time. Submit a data subject request through our support team and we will respond within 15 business days.
crown888 uses cookies only for essential platform functionality, security, and anonymous analytics. We do not use third-party advertising cookies. You can manage your cookie preferences at any time.
crown888 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by PAGCOR regulations and Philippine law. Data is securely deleted when no longer needed.
This Privacy Policy ("Policy") describes how crown888 ("crown888," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "you," "your") who access or use the crown888 online gaming platform at crown888.pro. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements.
This Policy applies to all personal data processed by crown888 in connection with the operation of the crown888 platform, including data collected through the website at crown888.pro, our mobile-optimised web application, customer support channels, and any other crown888 service or communication channel.
By registering an account on crown888, accessing the platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy does not apply to third-party websites, services, or applications that may be linked to or integrated with the crown888 platform. We encourage you to review the privacy policies of any third-party services you access through or in connection with crown888.
crown888 collects personal data in the following categories, depending on how you interact with our platform:
2.1 Registration and Identity Data
2.2 Financial and Transaction Data
2.3 Gaming Activity Data
2.4 Technical and Device Data
2.5 Communications Data
crown888 uses the personal data we collect for the following purposes:
crown888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
Under the Philippine Data Privacy Act of 2012, crown888 processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and service delivery | Performance of a contract to which you are a party |
| Identity and age verification (21+) | Legal obligation (PAGCOR regulations) |
| AML / CTF compliance and transaction monitoring | Legal obligation (AMLC regulations) |
| Fraud detection and platform security | Legitimate interests of crown888 |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Promotional communications (opt-in) | Your consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests of crown888 (anonymised data) |
crown888 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit crown888.pro. We use the following categories of cookies:
crown888 does not use advertising cookies, retargeting pixels, or any third-party tracking technologies that share your data with external advertising networks.
You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the crown888 platform, including your account login.
crown888 does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
crown888 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods are as follows:
When personal data is no longer required for any of the above purposes, crown888 will securely delete or anonymise it in accordance with our internal data disposal procedures.
crown888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, crown888 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by crown888:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 12. We will respond to all data subject requests within fifteen (15) business days of receipt.
The crown888 platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing online gambling. crown888 does not knowingly collect personal data from individuals under the age of 21.
If crown888 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete all personal data collected from that individual, and report the matter to the relevant authorities where required by law.
If you are a parent or guardian and believe that your child has registered an account on crown888, please contact our support team immediately so that we can take appropriate action.
crown888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the crown888 platform at least seven (7) days before the changes take effect.
The effective date at the top of this Policy will be updated whenever changes are made. We encourage you to review this Policy periodically to stay informed about how crown888 protects your personal data. Your continued use of the crown888 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by crown888, please contact us through the following channels:
Our support and compliance teams serve players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines. We are committed to resolving all privacy-related enquiries promptly and transparently.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through their official channels.
We built crown888 with privacy at its core. Join our growing community of Filipino players and enjoy a secure, fair, and responsible gaming experience.
21+ only | Play responsibly | PAGCOR regulated | DPA 2012 compliant